TERMS AND CONDITIONS

SHIPPING

We use a variety of shipping providers depending on the size and weight of your order. All shipping is priced at £2.95  and is free on orders over £45.

We only offer standard delivery however we are working on providing a faster next day delivery for when you are just too excited to receive your order, so please bear with us while we get this all sorted. 

RETURNS.

We understand that when ordering online, you may have a change of heart when you have received them, this is completely acceptable and we do offer a full refund on all products, however we do kindly ask, when returning items all items they are returned within 21 days and in an unused/unopened state. A full refund will be processed as soon as we have received the items. When returning an item it is the customers responsibility to cover the cost of return postage. 

For faulty items please click the link to contact us and we will be more than happy to investigate further.

Contact us 

PAYMENT.

Payments must be made at the time of purchase. Orders will only be shipped once payment has been confirmed.

PRODUCT INFORMATION.

Although we do try to make all our product descriptions as accurate as possible, due to the nature of some of our products being hand crafted, some of our product sizes and colours may be slightly different to the description. This also stands for colour pigmentation on certain devices, the colour on your device may come across slightly different to the product themselves. 

CUSTOMER SERVICE.

Should you have any queries regarding any of the products or your orders, please do not hesitate to contact us and we will aim to get back to you within 24 hours. Follow the link below to find our contact details. 

Contact us

PRODUCT REGULATIONS.

All our product have been hand chosen and comply to EU/U.K regulations making them safe for use within the U.K

ECO-FRIENDLY

Great care has been taken when selecting products to sell and be eco-friendly. We have tried to chose products that are made within the EU reducing the amount of shipping needed therefore reducing our carbon footprint. All our shipping boxes are made from recycled card and are fully recyclable. On the rare occasion we may need to send some items in the original plastic packaging, from our suppliers, for hygiene reasons. Most of the plastic packaging has been made from recycled plastics. When selecting our products we have ensured that fair working conditions have been followed, so rest assured that all your products have been lovingly made by individuals who receive a fair wage and have excellent working conditions. 

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